Frequently Asked Questions

Common Frequently Asked Questions

While there is typically little to no difference in cannabis products offered at medical,
recreational, or dual use dispensaries, there may be differentiation in experience, price, quantity
allowed, or age restriction. Medical dispensaries require a medical cannabis permit card and
patients are often subject to less or zero tax on purchases. Many states also allow patients
under the age of 21 to obtain this medical card, extending access in certain situations such as
cancer or epilepsy.

Any naturally occurring plant compounds that interact with cannabinoid receptors. The cannabis plant produces phytocannabinoids in the form of carboxylic acids. For example, the two most popular cannabinoids THC and CBD in their acidic plant form are called THCA and CBDA, respectively.  Until very recently, we thought these were only found in the cannabis plant; however, we now realize that some other plants appear to contain phytocannabinoids as well.

Tetrahydrocannabinol (THC) and cannabidiol (CBD) are the two most prevalent chemical compounds found in the cannabis plant.  Although they are both cannabinoids, they produce different effects.  The biggest of these differences is that THC is psychoactive, whereas CBD is considered non-intoxicating.

Since every individual is different, and there are also multiple factors to take into account, there is currently no standard dose of cannabis. We all react differently to substances. Therefore, if you are not an avid user of cannabis, your tolerance will be low and the effects will be stronger.
It is important to “start low and go slow” when finding the sweet spot that achieves your desired outcome(s).

Experts suggest starting with the minimum effective dose (MED) and slowly increasing as tolerance builds.”

Some cannabis products can be taken sublingually, which means placed under the tongue.  Common products taken sublingually are tinctures, sprays, dissolvable strips, and lozenges.  These products can be placed within the mouth, specifically under the tongue, because there
are a large number of blood vessels there which absorb cannabinoids.  This delivery method offers rapid and effective absorption.

Historically speaking smoking cannabis is the most common delivery method and something that many associate with  cannabis use. Smoking cannabis is often considered a controversial delivery method because it contains chemicals and carcinogens that are potentially harmful to
your lungs. Some research has found that cannabis smokers do not appear to have an increased incidence of lung cancer. A lack of increased risk, however, does not mean no risk.

Chronic cannabis smokers can develop bronchitis. Users should be aware of the risks involved with smoking and should use this method in moderation.

The aroma of cannabis flower can be attributed to its unique terpene (terpenoid) profile.  Terpenes are essential oils that occur naturally in plants, trees and flowers.  Throughout the growth cycle, terpenes act as a defense mechanism that deter and/or attract certain insects and animals.  Once the cannabis flower is dried, cured or chemically altered, these terpenes become denatured by oxidation and are then called terpenoids. These terpenoids give off specific aromas and some cannabis strains have even become known for their unique smells.

You’ll likely hear loads of differing viewpoints on whether cannabis addiction is real or not. One thing is typically agreed upon, however, and that is — if dependency occurs, it is an addiction in psychological terms rather than in the physical sense. In comparison to pharmaceuticals (many
of which carry a high risk for addiction), cannabis has a significantly lower potential for adverse side effects, withdrawal and/or dependency.

The length of time varies depending on how often you use cannabis.  THC is stored in the body’s fat cells and it also accumulates in the body over time.  There are different ways to test for THC and some tests can locate its presence longer than others.  THC appears to stay in saliva the shortest amount of time, followed by urine and then hair.

It should first be said that using cannabis responsibly and in small doses can help users avoid feeling any negative effects.  Cannabis has yet to cause even one death; however, consuming too much can lead to some uncomfortable side effects.  Some of these are very mild, like dry mouth and increased appetite.  Other users have reported feeling dizzy or disoriented.
Cannabis overdose can cause users to experience feelings of anxiety and slight paranoia.

Cannabis changes over time when it has been exposed to oxygen, heat or UV light.  These changes alter the chemical compounds in cannabis (cannabinoids and terpenes) and the effects the user may experience.  This is why proper storage of your cannabis is important.  Aged THC, for instance, converts into the cannabinoid CBN.  CBN offers an array of benefits, the most pronounced of which is its sedative effect which makes it helpful in treating insomnia.

The chemical compounds within cannabis are altered depending on which stage they are in.  Cannabis flower that undergoes exposure to heat  (decarboxylation) or time (has been dried and cured) has undergone a chemical change, which in turn alters its chemical makeup.  Heat and time convert THCA and CBDA to THC and CBD, respectively.

The chemical compounds within cannabis are altered depending on which stage they are in.  Cannabis that has been freshly-harvested, and is uncured (not dried) is flower in it’s “raw” stage.  Raw flower is cannabis in its acid form and is comprised of different chemical compounds.  For example, raw cannabis contains the cannabinoid THCA (among others), but when its stage is altered by undergoing heat or time (becoming dried), the cannabinoid THCA is then converted to its psychoactive neutral form, called THC.

There are a few things you can do if you find yourself experiencing any discomfort:

  1. Keep calm — breathe and remember the effects will pass.
  2. Take pure CBD to reduce feelings of anxiety and paranoia.
  3. Drink plenty of water. Lemon water has been said to help.
  4. Sleep it off — time is the best remedy.
  5. Chewing on black peppercorns is a popular, quick fix.

As cannabis products continue to advance and mature, new forms of concentrates and extracts become popular.  This is a direct result of the many and varied extraction processes for the cannabis plant.  Many consumers enjoy the therapeutic benefits associated with these products because of their potent amount of cannabinoids, and now there are plenty of options when it comes to concentrates/extracts and their consumption methods.

Terpenes and cannabinoids work together to achieve a wide range of health benefits.  This synergistic interaction is often referred to as the Entourage Effect, which magnifies the benefits of the individual components of the plant.  In short, the impact of the entire plant is greater than the sum of its parts.  For example, since terpenes and CBD are able to counteract the psychoactive effects of THC, it is thought that the use of the whole plant can amplify the medicinal benefits of cannabis while simultaneously mitigating anxiety induced by high levels of THC.

Interestingly, the studying of the cannabis plant is what led to the discovery of the human Endocannabinoid System, which is responsible for establishing and maintaining our health and affects almost every system in our bodies, this is why cannabis can treat an array of symptoms.  The ECS helps regulate the central nervous system, the brain, the intestinal tract, the immune system and the peripheral nervous system.  This is why it affects things like sleep, appetite, mood, memory, temperature regulation, reproduction, motor control, pain, and pleasure.  Endocannabinoids and their receptors are found throughout our bodies, but no matter where they are, they have the same driving force: homeostasis (aka keeping us in balance).  The cannabinoids found in cannabis assist in correcting deficiencies and restoring balance to our
bodies (and minds).

Surprisingly, there are currently many options for those who would like to benefit from the healing properties of cannabis yet aren’t comfortable with too much psychoactivity.  A great place to start would be CBD-rich products since CBD is non-intoxicating but offers plenty of medical benefits.  You can begin by exploring high CBD to THC ratio products, like an 18:1 CBD:THC tincture, for example.  Eventually, once tolerance is built, higher THC ratios could be less likely to produce  sychoactive effects while still benefiting from THC’s healing properties.

There are more consumption methods than ever these days.  Some may be considered healthier than others (i.e. vaping over smoking flower), but there truly is no “best” or “one size fits all” method.  What way you prefer will be based on evaluating convenience, strength, healthfulness, onset and duration.  Since there is such a wide range of options, you can explore each and pick a favorite or two, or tailor your consumption method based on the situation.  Also, there are plenty of ways to be discreet about your cannabis use, if need be!

Labs test cannabis for two main reasons: to make sure the products are safe for consumption and to let consumers know about the potency of the products they’re using.  The test results ensure that there are no pesticides or other chemicals present as well as accurately gauging the chemical composition of cannabinoids and terpenes.  Interestingly, since cannabis is influenced by many environmental factors, two strains with the same name that weren’t grown under the same conditions can have different levels of each compound.

Cannabis strains, also called Chemovars are different variations of genetic profiles.  They often have creative names, like “Durban Poison” or “Pineapple Express”, and have their own cannabinoid and terpene profiles that cause certain effects.  Currently, many have lumped strains into three categories – like “indica” (restful), “sativa” (alert), or “hybrid” (balanced).  This is a very general concept since the best way to anticipate how you’ll feel is by knowing what that strain is composed of.  THC and CBD potency is a good place to start!

The truth is that every individual has unique body systems that cannabis can affect slightly differently.  Although there are general common effects that you can expect, there are additional variables to consider that can affect your experience. 

  • Cannabis composition: What cannabinoids and terpenes are present, and in what levels.
  • Delivery method:  How cannabis is consumed can change the onset and duration times.

Simple! Fill out the patient registration form on our website (click here), and you will be contacted to begin the registration process.

There are 52 qualifying conditions, which are as follows:
  • Autism
  • Agitation of Alzheimer’s disease
  • Amyotrophic lateral sclerosis (ALS)
  • Anorexia nervosa
  • Arnold-Chiari malformation
  • Cancer
  • Cachexia/wasting syndrome
  • Causalgia
  • Chronic inflammatory demyelinating polyneuropathy
  • Chronic pain
  • Crohn’s disease
  • CRPS (complex regional pain syndrome Type II)
  • Dystonia
  • Ehlers-Danlos syndrome
  • Fibrous Dysplasia
  • Glaucoma
  • Hepatitis C
  • Hydrocephalus
  • Hydromyelia
  • Interstitial cystitis
  • Irritable bowel syndrome
  • Lupus
  • Migraines
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Myasthenia Gravis
  • Myoclonus
  • Nail-patella syndrome
  • Neuro-Bechet’s autoimmune disease
  • Neurofibromatosis
  • Neuropathy
  • Osteoarthritis
  • Parkinson’s disease
  • Polycystic kidney disease (PKD)
  • Post-Concussion Syndrome
  • Post-Traumatic Stress Disorder (PTSD)
  • Reflex sympathetic dystrophy
  • Residual limb pain
  • Rheumatoid arthritis
  • Seizures (including those characteristic of Epilepsy)
  • Severe fibromyalgia
  • Sjogren’s syndrome
  • Spinal cord disease (including but not limited to arachnoiditis)
  • Spinal cord injury is damage to the nervous tissue of the spinal cord with objective neurological indication of intractable spasticity
  • Spinocerebellar ataxia
  • Superior canal dehiscence syndrome
  • Syringomyelia
  • Tarlov cysts
  • Tourette syndrome
  • Traumatic brain injury
  • Ulcerative colitis
Persons diagnosed with a terminal illness with a life expectancy of 6 months or less may also apply for the program.

Qualifying patients and caregivers may apply for a one-, two-, or three-year Registry Identification Card. Persons who are receiving Social Security Disability Income (SSDI) or Supplemental Security Income (SSI) and Veterans may be eligible for a reduced application fee.

Application Fees for Qualifying Patients

  • $100 – One-year Registry Card
  • $200 – Two-year Registry Card
  • $250 – Three-year Registry Card

Reduced Application Fee

  • $50 – One-year Registry Card
  • $100 – Two-year Registry Card
  • $125 – Three-year Registry Card

Application Fees for Designated Caregivers

In order to enter or make a purchase of medical cannabis at a licensed dispensary or assist a registered qualifying patient with the use of medical cannabis, the designated caregiver must have a Registry Identification Card.

  • $25 – One-year Registry Card
  • $50 – Two-year Registry Card
  • $75 – Caregiver applying separately for a patient who has already been registered (the expiration for the caregiver and the patient card will be the same)

Additional Information

Qualifying patients enrolled in SSDI or SSI – submit a “Benefit Verification Letter” from the Social Security Administration that shows your name and address and the types of benefits that are received. This letter must be dated within the last year. You can get this letter by using your My Social Security account online at

Yes. Veterans receiving health care at a U.S. Department of Veterans Affarirs (VA) facility, do not need to provide a physician written certification, but must instead provide medical records from the VA facility from the last 12 months.

  • Use VA Form 10-5345 to request these medical records. If you have received medical care for your debilitating medical condition for more than 5 years at a VA facility, you must mark “OTHER” on VA Form 10-5345 under “INFORMATION REQUESTED” then write that you are requesting information about the treatment of your qualified coniditon for the most recent 12-month period. Under “PURPOSES OR NEED FOR WHICH THE INFORMATION TO BE USED BY INDIVIDUAL TO WHOM INFORMATION IS TO BE RELEASED” write “PERSONAL MEDICAL PURPOSES.” Under “NAME AND ADDRESS OF ORGANIZATION, INDIVIDUAL OR TITLE OF INDIVIDUAL TO WHOME INFORMATION IS TO BE RELEASED” write your address. The records will be sent to you.
  • To obtain VA medical records electronically, go online to
  • Once you receive your official medical records, you must submit the medical records with your application.
  • You must also send a copy of Form DD214 with your application.

**NEW debilitating medical conditions for the Medical Cannabis Patient Program (MCPP) as of August 2019:

  • Autism
  • Chronic pain
  • Irritable bowel syndrome
  • Migraines
  • Osteoarthritis
  • Anorexia nervosa
  • Ehlers-Danlos syndrome
  • Neuro-Bechet’s autoimmune disease
  • Neuropathy
  • Polycystic kidney disease (PKD)
  • Superior canal dehiscence syndrome
  • Ulcerative colitis

Purchasing Medical Marijuana

2.5 ounces every 14-day period. This means that if you purchase 1 ounce on the 1st of the month, that purchase will count against your limit until the 15th.

Any patient who feels that they require more cannabis than the currently allowable limit may consult with their physician and ask for a recommendation for more than the 2.5 ounces currently allowed for purchase every 14 days.

Unfortunately, no. Only the patients that have been approved for medical marijuana in the State of Illinois are allowed to buy from Illinois medical marijuana dispensaries.

Absolutely! We offer a 10{3483a3ee2498c78676b7c71eda4c26f927879ed8bb58c9387ea144a143d991ce} veteran discount, as well as a 10{3483a3ee2498c78676b7c71eda4c26f927879ed8bb58c9387ea144a143d991ce} senior (65 discount. We do require veterans to provide a valid military ID, or another form of verification, in order to receive their discount.

Yes! As a patient of our dispensary, you are automatically earning 2{3483a3ee2498c78676b7c71eda4c26f927879ed8bb58c9387ea144a143d991ce} back on every dollar you spend! We call them Loyalty Points and they add up quickly. Nothing to do on your part but earn and redeem the points (1 point = $1 dollar). Points are redeemable for any product including accessories sold in the dispensary. The best part is you can accumulate them and they do not expire!”

You are welcome to visit, however you will not be allowed into the Showroom without a valid Medical Marijuana Card as issued by the State of Illinois.

No. You will need to obtain your new Illinois medical marijuana registry card before you can purchase medicine.

No. Patients must present a valid Illinois medical cannabis registry card every visit before entering our dispensary or making a cannabis purchase.

Scroll to top